About Capabilities Insights
Start a Conversation

— Start a Conversation

No pitch. No obligation.
Just an honest conversation.

Tell us what you're facing. Whether it's a critical search, a leadership team that isn't performing, a succession you need to get right, or a challenge you haven't quite named yet — we'll listen carefully and tell you honestly whether and how we can help. If we're not the right fit, we'll tell you that too.

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We respond within one business day
Every inquiry is reviewed by a senior partner, not a coordinator.
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Complete confidentiality
Your inquiry and any information you share is treated with absolute discretion.
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No obligation, ever
A conversation is a conversation. There is no sales process attached to reaching out.

— What to expect

We take every inquiry seriously.
Here's how this works.

The best client relationships we have ever built started with a single honest conversation. Not a proposal, not a capability presentation — just a direct discussion about what you're facing and whether we have something genuinely useful to offer.

— What happens after you submit

1
A senior partner reviews your inquiry
Not an intake coordinator. A partner who has the context to respond meaningfully to what you've described.
2
We respond within one business day
Usually sooner. If your situation is urgent, say so in the message and we will prioritize accordingly.
3
We schedule a 30-minute call
No agenda other than understanding your situation. We ask questions, you ask questions, and we both determine whether there's a fit worth pursuing.
4
Honest counsel, whatever the outcome
If we can help, we'll tell you specifically how. If we're not the right fit — the wrong size engagement, the wrong capability, not the right moment — we'll tell you that too. We would rather lose a potential engagement than take on work we can't do exceptionally well.

— Prefer to reach us directly?

Phone +1 713 489 9724
Email [email protected]
LinkedIn linkedin.com/in/allenaustinceo
HQ 1800 St. James Place, Suite 510
Houston, TX 77056

— Tell us about your situation

The more context you share,
the better our first conversation will be.

This helps us route your inquiry to the right partner.

Your information is held in complete confidence and will never be shared or used for marketing purposes.

— Our offices

Houston-headquartered. Globally engaged.

Partners manage client engagements from offices across North America and Europe. Every engagement, regardless of location, is governed by the same process and the same standard of care.

Headquarters
Houston, Texas
1800 St. James Place, Suite 510
Houston, TX 77056
+1 713 489 9724
North America
Additional Offices
[Partner office locations — to be confirmed with Rob and the team. Add city and contact details for each active partner office.]
Europe
European Offices
[European partner office locations — to be confirmed. Add city and contact details for each active European office.]

— Our commitment

We have never abandoned an engagement in 30 years.

That record is not an accident. It reflects a deliberate decision, made at the beginning of every client relationship, to stay until the work is done — regardless of the difficulty. It is the standard we hold ourselves to, and it begins the moment you reach out.

92%
Placement retention at the 2-year mark — vs. a 55% industry average
4,000+
Retained engagements completed — zero abandoned
30
Years of continuous opera